Job Description
Warby Parker is seeking a self-motivated Sales Supervisor (Keyholder) for their new store opening in Closter, NJ. This role involves creating amazing customer experiences and contributing to the success of the business through face-to-face interactions. The Sales Supervisor will share Warby Parker's story and mission, participate in process improvement, and handle special projects.
What this role involves:
- Communicating Warby Parker's values and brand philosophy to customers
- Promoting an efficient, inclusive, and service-minded retail environment
- Demonstrating exceptional product knowledge and offer style advice
- Reinventing the glasses-shopping experience
- Leading the selling on the floor and front-of-house operations
- Opening and closing the store
- Fostering an inclusive culture
Requirements:
- Professional retail experience at a customer-focused company
- 6+ months in a management position
- Exceptional interpersonal and communication skills
- Ability to adapt quickly under pressure
- Entrepreneurial spirit and eagerness to learn
- Team player passionate about helping customers and teammates
- Proactive problem-solver
- Positive and fun energy
What Warby Parker offers:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid time off and paid holidays
- Retirement savings plan with a company match
- Parental leave
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Leave
- Optical Education Reimbursement
- Snack Pantry