Keyholder - Union Square NY

Job Description

Warby Parker is seeking a self-motivated Sales Supervisor (Keyholder) to deliver outstanding customer experiences at their Union Square, New York location. This full-time role involves direct customer interaction, sharing the company's mission, and contributing to process improvement and special projects.Warby Parker believes the posted hourly range is accurate for this role at the time of posting and may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package.What this role involves:

• Communicating Warby Parker's values and brand philosophy to customers
• Promoting an efficient, inclusive, and service-minded retail environment
• Demonstrating exceptional product knowledge and offering style advice
• Leading sales, front-of-house operations, and team touch-bases in the absence of a manager
• Opening and closing the store
• Fostering an inclusive culture

Requirements:

• Professional retail experience at a customer-focused company
• 6+ months in a management position
• Exceptional interpersonal and communication skills
• Ability to remain calm under pressure and adapt quickly
• Entrepreneurial spirit and eagerness to learn
• Team player mentality
• Proactive problem-solving skills
• Positive and fun energy

Warby Parker offers:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid time off and paid holidays
• Retirement savings plan with company match
• Parental leave
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Leave
• Optical Education Reimbursement
• Snack Pantry