Manager of Enterprise Implementation

Job Description

MaintainX is seeking a Manager of Enterprise Implementation to oversee the successful implementation of their software solutions for clients. The Manager will lead a team of implementation specialists, coordinate with cross-functional teams, and ensure a smooth transition from sales to implementation while maintaining high client satisfaction. The role also involves implementing new processes to scale MaintainX’s Professional Services.Responsibilities include:

• Overseeing the full implementation process for clients.
• Managing project plans, timelines, and budgets.
• Leading, training, and mentoring a team of implementation specialists.
• Partnering with sales for smooth client transition to implementation and support.
• Collaborating with the product team to refine software based on client feedback.
• Maintaining quality and accuracy of software configurations.
• Continuously improving the implementation process.

Requirements include:

• Bachelor's degree in Engineering or a related field.
• 5 years of experience in software implementation, with a focus on the Enterprise segment is a plus.
• Experience leading teams.
• Previous experience in an engineering environment (manufacturing and industrial space is a plus).
• Strong project management skills.
• Excellent communication and interpersonal skills.
• Problem-solving mindset.
• Familiarity with software development methodologies and best practices.
• Proficiency in relevant software tools and platforms.

MaintainX offers:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.