Senior Copywriter

Job Description

DEPT® is seeking a Senior Copywriter for a 12-month fixed-term contract in Toronto. The role is part of the Personalised Content team, which specializes in hyper-personalized digital communications for clients like eBay and Walmart. The position is hybrid, requiring some on-site presence in Toronto.

The Senior Copywriter will join a global Copy Team and write for all digital channels, providing on-brand website copy. They will act as a brand guardian, providing voice and tone expertise. Collaboration with account managers and clients is essential to deliver high-quality content.

This role involves editing and providing critical feedback, upholding client creative standards, and pushing new ideas.

Responsibilities:

• Create clear, effective, and original copy and content for clients' on-site marketing.
• Write content for various channels.
• Provide clear, effective feedback and directional brand and tone of voice guidance.
• Establish, strengthen, and uphold copy standards.
• Establish processes and policies to maximize efficiency.
• Deliver creative ideas confidently both internally and externally.
• Offer strategic messaging insights on creative campaigns.
• Research competitors and trends for creative inspiration.
• Facilitate creative brainstorms and other necessary meetings.
• Exhibit leadership and professionalism across all interactions.

Requirements:

• Experience as a copywriter (agency or brand preferred).
• Experience editing content and giving feedback.
• Experience in the e-commerce/retail environment (a plus).
• Experience delivering and receiving feedback in English.
• In-depth knowledge of multi-channel digital copy and brand development (a plus).
• Understanding of social media content best practices and trends (preferred).
• Ability to deliver compelling marketing and content copy that sells.
• Confidence working with designers, developers, and clients.
• Readiness to work at a fast pace on large marketing campaigns.
• Understanding of consistency across different touchpoints of a user journey.
• Ability to present work to large groups and communicate ideas clearly.
• A collaborative approach to getting things done.

DEPT® Offers:

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.