Technical Specialist, Customer Deployments

Job Description

Harbinger Motors is seeking a Technical Specialist to join their Operations team. The Technical Specialist will be a subject matter expert in supporting Harbinger's fleet, partnering with Engineering and external Service Partners to ensure maximum uptime. This role involves field support, engineering test activities, and work on prototypes and customer vehicles.Responsibilities:

• Engineering test support at proving grounds and other test locations.
• Customer fleet technical support remotely.
• Field support - customer fleet support and problem solving, special events logistical and technical support
• Engineering prototype build support
• Tools and shop management and organization, supplies inventory management
• Data collection - collect vehicle data and become adept at analyzing it
• Equipment calibrations and records keeping
• Hands on testing
• Service procedure development and trials
• Training the trainers for service network and other internal technicians

Requirements:

• 5+ years’ work experience in a vehicle workshop and/or dealer shop
• Ability to solve problems without granular instructions
• EV and HV experience is a plus
• Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability.
• Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly.
• Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats.
• Valid driver’s license required.
• Factory training programs through OEMs are a plus.
• Familiarity with vehicle Controller Area Network (CAN) communication
• Expertise with Vector CANoe/ CANalyzer a plus
• Strong ability to think outside the box and find creative solutions to complex problems
• Strong understanding of vehicle systems and their interactions
• Ability to travel as required
• A creative curiosity, collaborative work ethic, hardworking enthusiasm
• Excellent communication skills and team working tendencies
• Demeanor for customer facing interactions

Benefits:

• Comprehensive Health Coverage
• Early-stage stock options
• Flexible PTO
• Annual vacation stipend
• Paid lunches and dinners