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Director, Technical Writing

Director of Technical Writing, leading documentation at GitLab.
GitLab
Remote
United States
USD 158,600 - 297,400
Job Description
GitLab is seeking a Director of Technical Writing to lead its technical documentation function. This role involves setting strategic goals and ensuring the delivery of clear, accurate, and user-focused documentation for millions of GitLab docs users worldwide. The Director will manage a globally distributed team and collaborate with various departments to drive documentation excellence in a remote-first environment.

Role involves:
  • Shaping and implementing the strategic approach for technical writing.
  • Hiring, mentoring, and supporting a team of Technical Writers and Engineers.
  • Advocating for documentation best practices.
  • Overseeing the creation and maintenance of product documentation.
  • Driving cross-departmental collaboration for documentation needs.
  • Leading data-driven documentation improvements.
  • Managing resource allocation and strategic planning.
  • Representing documentation interests in executive forums.

Requirements:
  • Proven experience managing technical writing teams.
  • Experience with docs-as-code workflows and Git.
  • Strong understanding of developer tools and DevSecOps.
  • Track record of data-driven documentation improvements.
  • Excellent communication skills.
  • Bachelor’s degree or equivalent experience.

What role offers:
  • Competitive salary and equity compensation.
  • Comprehensive health, dental, and vision benefits.
  • Generous parental leave and family planning benefits.
  • Remote-first work culture with flexible work hours.
  • Learning and development budget.
  • Opportunities to contribute to open-source projects.
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GitLab

GitLab is an open core software company providing an AI-powered DevSecOps platform used by over 100,000 organizations. Its mission centers on enabling widespread contribution to software development, fostering innovation and accelerating progress. GitLab's operations align with its values, emphasizing transparency, collaboration, and efficiency. With products like Duo Enterprise and Duo Workflow, GitLab integrates AI throughout the software development lifecycle, enhancing productivity and driving innovation across its global organization.

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