Employee Experience Lead

Job Description

Smartsheet is seeking an Employee Experience Lead to support its growing team in Bengaluru, India. This role involves managing candidate, employee, and office operations, requiring flexibility and efficiency. The Employee Experience Lead will be office-based in Bengaluru and report to the Site Director and Vice President of Engineering.

Responsibilities:

• Provide administrative support to Site Leader
• Liaise between employees and building management, coordinating access, conference room reservations, and maintenance
• Manage procurement for new vendors and office inventory
• Lead travel and visa processes for visiting and sponsored employees
• Manage shipping services for business-related packages
• Plan and execute candidate and employee experience events onsite
• Assist HR and IT with onboarding and offboarding
• Promote Smartsheet India's culture and align programs with core values
• Support CSR initiatives, including volunteer events
• Perform other duties as assigned

Requirements:

• 4+ years of experience in office or administration management
• Strong organizational and prioritization skills
• Ability to manage projects with cross-functional stakeholders
• Occasional availability outside normal business hours
• Familiarity with Google Drive, Docs, and Slides
• Analytical and data-driven approach
• Customer service skills
• Ability to manage sensitive situations
• Comfort with frequent change
• Ability to move throughout the office and lift up to 22 KG
• Legally eligible to work in India
• Fluency in English

Smartsheet Offers:

• Opportunity to have ideas heard and potential supported
• Freedom to explore, push boundaries, and grow beyond the role
• Inclusive environment that welcomes diverse perspectives