Job Description
Appian is seeking a Technical Consultant to join their Customer Success team in Singapore. The consultant will engage with customers post-sales to develop software solutions on the Appian platform. Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish.Role involves:
- Working throughout the entire project life-cycle to define, design, develop, and implement custom software solutions using Appian’s low-code platform.
- Understanding client’s business processes and technical needs.
- Launching new relational data models in production.
- Developing APIs to integrate with multiple systems.
- Collaborating with client’s technical teams and business users.
- Driving adoption by empowering clients to become self-sufficient.
Requirements:
- The ability to work with clients to define business processes and gather functional and technical system requirements
- Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems
- History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
- Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)
- 1+ years of experience with hands-on software development or technical consulting
- Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
- B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
- Willingness to travel; 20% to support customer engagement
Role offers:
- Training and Development: Department-specific training, mentorship, and the First-Friend program.
- Growth Opportunities: Leadership program, Appian University, skills-based training, and tuition reimbursement.
- Community: Employee-led affinity groups.