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Job Description
RAPP Chicago is seeking an Account Supervisor to join its Account Leadership team. RAPP is a global precision marketing agency that leverages data, creativity, technology, and empathy to foster client growth. The agency champions individuality in marketing solutions and in the workplace, focusing on connected data, content, and decisioning.
The Role Involves:
- Acting as a direct liaison between clients, cross-functional leadership, internal team members, and agency partners.
- Actively listening to client needs and feedback, communicating them to the internal team.
- Building and fostering client trust and managing feedback and requests.
- Managing projects autonomously and supporting the Account Director.
- Developing kickoff briefs for new projects to align with client goals.
- Working across various customer experience touchpoints.
- Ensuring overall client satisfaction and service quality.
Requirements:
- Bachelor’s degree or equivalent experience.
- 3+ years of experience in direct marketing, advertising, and/or digital marketing.
- Previous integrated marketing account experience and CRM experience a plus.
- Excellent planning, organizational, and problem-solving skills.
- Outstanding communication, written, and presentation skills.
- Ability to multi-task and handle cross-functional projects.
- Strong strategic skills and ability to develop storytelling decks.
- Basic knowledge of Technology.
RAPP Offers:
- A competitive salary and comprehensive benefits plan.
- Health/vision/dental insurance.
- 401(k) and stock options.
- Flexible Spending Accounts.
- Vacation, sick, and personal days.
- Paid parental leave and disability benefits.
- Hybrid work model with the option to work from home two days per week.
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