Partner Relationship Associate

Job Description

Ebury, a leading global fintech company, is seeking a proactive and detail-oriented Partner Relationships Associate to join their dynamic Programme Manager team in Sydney. This role is pivotal in establishing and maintaining robust communication channels with partners and key stakeholders within internal support teams.Responsibilities:

• Establish and maintain strong relationships with white label partners.
• Act as the main point of contact between external partners and Ebury’s internal teams.
• Coordinate the onboarding process for new partners.
• Provide continuous support to partners, addressing queries or issues.
• Identify areas for improvement within the partner relationship management process.

Requirements:

• Bachelor Degree level education preferred.
• Previous experience in a relationship management or client-facing role (within the financial services sector ideal, but not a necessity).
• Strong understanding of compliance and operational processes.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• High level of accuracy and attention to detail.

Ebury offers:

• Opportunity to be part of a fast-growing team.