Commercial Broker

Job Description

Tide, a leading UK FinTech company, is seeking a Commercial Broker to join their Sales Team. This role focuses on providing card acquiring and revenue-based financing solutions to small business customers. The Commercial Broker will engage with customers, understand their needs, and match them with the best solutions.

Role Involves:

• Contacting and managing small business customers through the application process.
• Understanding card acquiring needs and card revenues to find the best solutions.
• Articulating Tide and Funding Options propositions and services.
• Outbound calling of prospect customers.
• Working closely with Lead Generation and marketing teams.
• Building knowledge of business finance and understanding the lender and product market.
• Maintaining accurate information in Salesforce.
• Monitoring industry trends and sharing successes.

Requirements:

• Experience in card acquiring, POS devices, or commercial finance (or 12 months in a customer-facing sales role).
• Track record of meeting and exceeding revenue-based targets.
• Excellent communication and interpersonal skills.
• Results-oriented work ethic with attention to detail.
• Commitment to delivering high-level customer service.
• Strong organizational and analytical skills.
• Ability to troubleshoot issues quickly.
• Self-starter who works backwards from targets.

What Tide Offers:

• Flexible working arrangements (remote within home country, 90 days abroad).
• Vitality Health Insurance.
• 24/7 Employee Assistance Programme.
• 25 days holiday.
• £1,000 professional L&D budget per year.
• Cycle to Work scheme and pension contribution.
• Spacious office in Liverpool Street with snacks.
• Enhanced family-friendly leave.
• 24 hours paid volunteering time off per year.
• Share options.