Job Description
Warby Parker is seeking a Licensed Optical Keyholder for their Commonwealth Plaza Midwood location in Charlotte, NC. This part-time role involves providing exceptional customer experiences by utilizing optical expertise and product knowledge. The Optical Keyholder will also act as a key-holder to the store, helping with opening and closing duties, as well as maintaining internal operations. They will foster a positive work environment for opticians and retail advisors.
What this role involves:
- Working directly with customers to meet their eyewear needs.
- Taking and recording measurements, adjusting and fitting eyewear.
- Ensuring finished eyewear meets optical standards and customer requirements.
- Explaining prescription terminology and product offerings.
- Setting the store up for success by ensuring operational and service procedures are followed.
- Driving store vision and sales through excellent service.
- Leading and mentoring the optical team.
- Maintaining store systems, inventory databases, and business operations.
- Fostering a positive employee culture.
Requirements:
- Licensed dispensing optician (or ABO-certified in non-licensing states).
- 2+ years of experience, including supervisor responsibilities.
- Passion for the eyewear and retail industries.
- Clear, effective communication skills.
- Dedication to customer and teammate satisfaction.
- Energetic and positive team player.
What Warby Parker offers:
- Opportunity to work for a company with a mission to inspire and impact the world with vision, purpose, and style.
- Chance to contribute to a positive and productive work environment.