Associate Product Manager

Job Description

Karbon, a global leader in practice management software for accounting firms, is seeking an Associate Product Manager to join their team in Canberra, Australia. This is a hybrid role that involves working with the Product Management team to support their roadmaps and the Product development team to build and support features.Karbon is an award-winning company with a fantastic team culture and a global impact. The Associate Product Manager will play a key role in developing new product features, collecting product data, conducting customer research, and coordinating with stakeholders.Responsibilities:

• Work with Product Management team to support delivering their roadmaps
• Work with the Product development team to build and support features
• Gather product requirements and aligning them with business goals
• Analysis of data to understand user behavior and success metrics
• Follow our competitors and the industry, understand the market and contribute Product ideas.
• Synthesise customer research
• Assess value, develop use cases, and prioritise features, epics, stories and themes to ensure work is aligned with product strategy.
• Champion the backlog of small-sized customer requests into Sprints.
• Coordinate with stakeholders to achieve the product vision
• Report bugs and errors to the development team and aid in their successful resolution.
• Establish and maintain good working relationships both within the development team and the wider organization.

Requirements:

• Be a team player who is able to establish rapport, credibility, and trust throughout the organisation at all levels
• Understanding of the Product Development Lifecycle
• Entrepreneurial mindset and passionate about building great products that meet our customer’s needs
• Knowledge of different analytics, roadmapping, project management and collaboration tools.
• Understanding of UX and UI best practice and engineering processes.
• Knowledge of hot products, start-ups and emerging trends in the broader tech world
• Ability to articulate plans with clear rationale and effective storytelling.
• Ability to generate insights with both a customer and analytical focus
• Sound project management and coordination skills
• Excellent interpersonal and communication skills (both written and verbal).
• Sound stakeholder management skills
• Growth mindset
• Driven to understand customer insights and champion their voice.
• Analytical skills and desire to dig into the data to understand user behaviour and success metrics.
• Excellent communication skills to work in an international, multi-location team.

Benefits:

• Gain global experience across USA, New Zealand, UK, and Canada
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave