Head of Revenue Operations - GTM

Job Description

Gusto is seeking a Head of Revenue Operations to optimize revenue generation processes within Go-to-Market. This role focuses on sales operations, data-driven decision-making, and scaling revenue-generating operations. Reporting to the Head of GTM, the Head of Revenue Operations will ensure revenue-related activities are cohesive and aligned with business objectives.Here's what this role involves:

• Developing and executing a comprehensive revenue operations strategy.
• Leading and optimizing all aspects of Sales Operations.
• Providing critical operational support for the Partnerships team.
• Overseeing the administration, optimization, and integration of all revenue-related tooling and systems.
• Owning the revenue data analytics strategy.
• Driving comprehensive Sales Enablement initiatives.
• Designing, implementing, and administering effective Sales Compensation plans.
• Building, mentoring, and leading a high-performing Revenue Operations team.
• Acting as a critical liaison between revenue teams and other departments.
• Understanding how AI is transforming the revenue teams today and implement systems and processes that are AI driven.

Gusto is looking for someone who has:

• 15+ years of experience in Revenue Operations, Sales Operations, or a related field.
• Experience in a leadership role (Head of or VP level).
• A proven track record of successfully building, scaling, and optimizing revenue operations functions in a high-growth SaaS or technology environment.
• Deep expertise in CRM systems (e.g., Salesforce) and other revenue technology stacks.
• Exceptional analytical skills with the ability to translate complex data into actionable insights.
• A strong understanding of the entire customer lifecycle.
• Demonstrated ability to drive cross-functional prioritization, alignment, and collaboration.
• Excellent communication, presentation, and interpersonal skills.
• A strategic thinker with a proactive and problem-solving mindset.
• A Bachelor's degree in Business, Finance, or a related field.

Gusto offers:

• A collaborative and inclusive workplace.
• A chance to work in Denver, San Francisco, or remotely.
• An opportunity to contribute to a company with a mission to create a world where work empowers a better life.