The Senior Training Analyst role at iFood involves designing and maintaining strategic training programs for the commercial team. This role focuses on ensuring technical consistency and alignment with business objectives. The analyst will plan and execute communication and engagement campaigns, lead commercial development programs through the sales academy, and create innovative AI solutions for training and communication. They will also manage the governance of learning platforms, acting as a product owner for educational projects.
Role involves:
Designing and maintaining strategic training programs
Planning and executing communication campaigns
Leading commercial development programs
Creating and implementing innovative AI solutions
Managing the governance of learning platforms
Requirements:
Experience in instructional design and learning methodologies for commercial teams
Experience with LXP/LMS platform management and governance
Project management skills
Ability to produce content in various formats
Experience in corporate communication or related areas
Experience in corporate education or commercial training
Familiarity with sales teams and commercial routines
Experience as a product owner or managing educational platforms
Experience in developing virtual assistants or AI solutions for training
Knowledge of consultative sales techniques and negotiation
iFood offers:
Opportunity to work in a hybrid model in Osasco
A chance to be part of a diverse and innovative team
iFood is a leading Brazilian technology company in Latin America, connecting restaurants and consumers through innovative solutions. They facilitate millions of orders monthly, extending services beyond food delivery to include markets, pharmacies, and pet supplies. Through iFood Pago, their Fintech branch, they provide services such as iFood Benefits, meal vouchers, and banking solutions for restaurants. iFood emphasizes cutting-edge technology and continuous innovation in its operations.