Associate Media Director (Operations)

Job Description

Critical Mass is seeking an Associate Media Director (Operations) to enhance media processes and ensure client goals are met effectively. This role involves collaborating with practice leads, project management, and client service teams to drive efficiency within the media practice.She will:

• Lead the development of operational processes and best practices.
• Manage technology-driven processes for efficient resource and time management.
• Ensure timely delivery of critical initiatives and workflow rollouts.
• Provide expertise across data sources for governance solutions.
• Manage Media Ocean setup and actualization.
• Facilitate best practices for PRISMA setup and campaign architectures.
• Support team onboarding and campaign tracking.
• Ensure campaign compliance with legal requirements.
• Lead status meetings and distribute best practices.
• Troubleshoot functionality and tag fires.
• Support migration to new technologies.
• Facilitate QA of in-platform data flows.
• Consult on pixel implementation for digital marketing platforms.

Requirements:

• Minimum 5 years’ experience in Operations.
• 5-7 years of media experience.
• Strong attention to detail and passion for processes.
• Understanding of Media Operations and campaign management platforms.
• Experience with Media Ocean, Google Campaign Manager, and Programmatic DSPs.
• Working understanding of JavaScript, HTML, and CSS.

Critical Mass offers:

• Global maternity and parental leave.
• Competitive benefits packages.
• Vacation, compassionate leave, wellness days, and flex days.
• Early Dismissal Fridays.
• Internal learning and development programs.
• Enterprise-wide employee discounts.