Digital Community Coordinator (Contract)

Job Description

Rent the Runway is seeking a digitally fluent and community-obsessed Digital Community Coordinator to manage and scale its loyal audiences across ambassador programs, digital platforms, and IRL events. This temporary, full-time role, based in Brooklyn, NY, runs until August 15. The Digital Community Coordinator will play a key role in building relationships, managing day-to-day operations, and keeping members engaged. Responsibilities include:

• Managing communities on Instagram and other platforms
• Planning and scheduling digital content
• Writing engaging community posts
• Monitoring community sentiment
• Building relationships with ambassadors and members
• Identifying and vetting local influencers
• Coordinating member onboarding
• Tracking program signups and deliverables
• Collecting and synthesizing feedback
• Tracking timelines and program components
• Coordinating with vendors
• Supporting the creation of SOPs
• Updating tracking documents and reporting
• Supporting pilot programs

Requirements:

• 1–2 years of experience in community management, influencer/ambassador programs, or social media
• Deep understanding of digital culture
• Ability to implement hyperlocal trends
• Willingness to work some nights/weekends
• Strong interpersonal and communication skills
• Excellent written communication skills
• Highly organized and proactive

Rent the Runway offers:

• Opportunity to work with a leading fashion company
• Chance to build and manage online communities
• Experience in influencer and ambassador programs