Accounts Receivable Associate

Job Description

GitLab, an open core software company, is seeking an Accounts Receivable Associate to join their Revenue Accounting team. This role is pivotal in ensuring the financial health of the organization by diligently collecting on assigned accounts and leveraging Tesorio for task management. The Accounts Receivable Associate will also review accounts on support hold, handle portal customers, and support Zendesk triage for the AR team.Responsibilities include:

• Supporting weekly reconciliations of Professional Services Billing.
• Preparing weekly PO/Portal reconciliation reporting and submission of billing in 3rd party billing portals.
• Supporting AM/PM Zendesk ticket triage for the Accounts Receivable Team.
• Handling low-moderate collections.
• Performing additional duties as assigned.
• Backing up for posting of cash receipts and report preparation.

Requirements:

• 1-2 years of Accounts Receivable experience.
• 1-2 years in SaaS/software preferred.
• Solid understanding of accounts receivable and financial concepts.
• Ability to work and achieve deadlines independently.
• Excellent verbal and written communication skills.
• Ability to adapt to business technology and leverage available resources.
• Knowledge in Zuora Billing, Salesforce CRM, Tesorio, 3rd party billing portals (Ariba, Coupa), Google Suite (Gmail, Docs, Sheets, etc.).
• Alignment with GitLab's values.
• Ability to work in a fast-paced environment.
• Ability to use GitLab.

GitLab offers:

• Benefits to support health, finances, and well-being.
• All-remote, asynchronous work environment.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and development budget.
• Parental leave.
• Home office support.