Senior Data Scientist

Job Description

interface.ai, a leading AI provider for banks and credit unions, is seeking a Senior Data Scientist to join their team. This role involves developing scalable, production-grade models and analytics systems that power the core platform. The Senior Data Scientist will work on problems at the intersection of language understanding, user behavior prediction, decision optimization, and platform-level intelligence.interface.ai is looking for someone to be embedded in product-driven teams, while also collaborating with infrastructure and research to shape the future of intelligence at interface.ai.Responsibilities:

• Develop and deploy machine learning models for use cases like intent recognition, conversation scoring, outcome prediction, and next-best-action systems
• Design and run A/B and multivariate experiments to validate hypotheses and measure product impact
• Build real-time and batch inference pipelines in collaboration with engineering
• Define, instrument, and maintain data pipelines for user interaction modeling, longitudinal engagement, and behavioral segmentation
• Develop intelligence layers for customer-facing analytics products (e.g., AI explainability, task attribution, feature impact modeling)
• Partner with product managers, engineers, and UX teams to define data-informed product features
• Translate complex model outcomes into actionable insights for internal and external stakeholders
• Stay current with research and best practices in Voice models, decision modeling, time-series analysis, and agentic AI architectures

Requirements:

• 5+ years of experience in applied data science, including end-to-end model development and deployment
• Strong knowledge of Python, R, SQL, and experience with ML libraries and deep learning frameworks.
• Experience with statistical testing, experiment design, and causal inference
• Understanding of production ML pipelines and collaboration with data engineering teams
• Experience with speech models, conversational systems, or classification models in user-facing applications
• Strong product thinking—able to translate model insights into product impact and roadmap trade-offs

interface.ai offers:

• Direct, measurable impact on customer outcomes and platform intelligence
• Collaboration with a cross-disciplinary team of engineers, designers, and product leaders