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Head of Account Management

Head of Account Management role at Carta in New York.
Carta
On-Site
United States
USD 260,000
Job Description
Carta is seeking a Head of Account Management to strengthen client relationships and drive growth. This role involves leading a high-impact team focused on client outcomes and product adoption. The ideal candidate will partner cross-functionally to align Carta’s offerings with client needs.

Carta is looking for someone to:
  • Strengthen Client Relationships
  • Drive Expansion & Growth
  • Lead a High-Impact Team
  • Facilitate Delightful Client Journey
  • Strategy & Execution

Requirements:
  • 12-15+ years of experience in account management, client success, Delivery, or business development, ideally in B2B SaaS or fintech.
  • 8+ years of experience working with or servicing private capital clients.
  • Proven success managing senior relationships (CFOs, GPs, COOs) and influencing strategic outcomes.
  • Experience overseeing full client lifecycle from onboarding through growth, renewals, and long-term retention.
  • Skilled people leader with a track record of building and scaling high-performing teams.
  • Data-informed thinker who drives outcomes through metrics, insights, and structured client engagement.

Carta offers:
  • Market competitive salary
  • Equity for all full time roles
  • Exceptional benefits
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Carta

Carta is a software company connecting founders, investors, and limited partners through its platform tailored for venture capital, private equity, and private credit. It provides fund administration services, managing billions in assets. Serving thousands of companies globally, Carta offers solutions for cap table management, valuations, equity programs, and more. The company aims to create a comprehensive ERP platform for private markets, replacing traditional solutions with software designed for the Office of the Fund CFO.

All Jobs at Carta (80)