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Job Description
Zinnia is seeking a Business Solutions Architect to align business goals with product offerings. This role involves designing scalable solutions to help customers achieve outcomes through the platform. The architect will work with product, engineering, sales, customer success, and client teams to shape solutions.

Role involves:
  • Architecting end-to-end solutions by integrating product capabilities with customer business processes, data flows, and third-party systems.
  • Serving as a strategic advisor during customer engagements, guiding clients on solution designs, product configurations, and implementation approaches.
  • Translating business requirements into functional product-driven designs and technical blueprints.
  • Partnering with Product Managers to influence roadmap priorities based on customer needs and market demand.
  • Collaborating with Client functions and internal teams to create compelling solution narratives and demo strategies.
  • Interfacing with Engineering to ensure technical feasibility and product fit for complex solution designs.
  • Leading workshops, discovery sessions, and technical deep dives with clients and internal stakeholders.
  • Analyzing and modeling customer business processes, identifying areas of improvement.
  • Acting as the voice of the customer internally, bringing insights that shape product evolution.
  • Establishing and promoting architectural standards, reusable patterns, and design best practices.
  • Maintaining documentation such as solution design artifacts, integration specifications, and implementation roadmaps.
  • Staying abreast of emerging technologies, industry trends, and competitor landscapes.
  • Identifying opportunities for new product capabilities based on gaps in current customer implementations.

Requirements:
  • 10+ years of experience in a Solution Architecture, Business Architecture, or Product Strategy role within a SaaS or technology environment.
  • Bachelor’s degree in Business Administration, or a closely related field, MBA preferred.
  • Knowledge and experience in the Financial Services SAAS ecosystem and partners
  • Strong experience with enterprise systems integration, process modeling, and solution design.
  • Demonstrated ability to translate business needs into technical specifications and scalable product configurations.
  • Excellent interpersonal skills, with the ability to work effectively across diverse teams and senior stakeholders.
  • Proven success leading client-facing workshops, discovery engagements, and collaborative solutioning efforts.
  • Familiarity with agile methodologies, API architectures, cloud platforms, and modern software design principles is preferred.
  • Strong written and verbal communication skills, including the ability to produce compelling documentation and presentations.

Zinnia offers:
  • Excellent career progression and competitive compensation.
  • Health/dental insurance, parental leave, 401(k), incentive/bonus opportunity, tuition reimbursement.
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