Business, Solutions Architect

Job Description

Zinnia is seeking a Business Solutions Architect to align business goals with product offerings. The role involves designing scalable solutions that help customers achieve outcomes through the platform. The Business Solution Architect will work with product, engineering, sales, customer success and client teams to shape solutions.

Role involves:

• Architecting end-to-end solutions by integrating product capabilities with customer business processes.
• Serving as a strategic advisor during customer engagements.
• Translating business requirements into functional product-driven designs and technical blueprints.
• Partnering with Product Managers to influence roadmap priorities.
• Collaborating with Client functions and internal teams to create compelling solution narratives.
• Interfacing with Engineering to ensure technical feasibility and product fit.
• Leading workshops, discovery sessions, and technical deep dives with clients and internal stakeholders.
• Analyzing and modeling customer business processes.
• Acting as the voice of the customer internally.
• Establishing and promoting architectural standards.
• Maintaining documentation such as solution design artifacts, integration specifications, and implementation roadmaps.
• Staying abreast of emerging technologies and industry trends.
• Identifying opportunities for new product capabilities.

Requirements:

• 10+ years of experience in a Solution Architecture, Business Architecture, or Product Strategy role.
• Bachelor’s degree in Business Administration, or a closely related field, MBA preferred.
• Knowledge and experience in the Financial Services SAAS ecosystem and partners
• Strong experience with enterprise systems integration, process modeling, and solution design.
• Demonstrated ability to translate business needs into technical specifications and scalable product configurations.
• Excellent interpersonal skills.
• Proven success leading client-facing workshops, discovery engagements, and collaborative solutioning efforts.
• Familiarity with agile methodologies, API architectures, cloud platforms, and modern software design principles is preferred.
• Strong written and verbal communication skills.

What Zinnia offers:

• Career progression
• Competitive compensation
• Health/dental insurance
• Parental leave
• 401(k)
• Incentive/bonus opportunity
• Tuition reimbursement