Business, Solutions Architect

Job Description

Zinnia is seeking a Business Solutions Architect to align business goals with product offerings. The ideal candidate will design scalable solutions that help customers achieve meaningful outcomes through the platform. This role involves cross-functional collaboration with product, engineering, sales, customer success, and client teams.He/She will be responsible for:

• Architecting end-to-end solutions by integrating product capabilities with customer business processes.
• Serving as a strategic advisor during customer engagements.
• Translating business requirements into functional product-driven designs.
• Partnering with Product Managers to influence roadmap priorities.
• Collaborating with Client functions and internal teams to create compelling solution narratives.
• Interfacing with Engineering to ensure technical feasibility.
• Leading workshops and technical deep dives with clients.
• Analyzing customer business processes and identifying areas of improvement.
• Acting as the voice of the customer internally.
• Establishing and promoting architectural standards.
• Maintaining documentation such as solution design artifacts.
• Staying abreast of emerging technologies and industry trends.
• Identifying opportunities for new product capabilities.

Requirements:

• 10+ years of experience in Solution Architecture, Business Architecture, or Product Strategy.
• Bachelor’s degree in Business Administration or related field; MBA preferred.
• Knowledge and experience in the Financial Services SAAS ecosystem.
• Strong experience with enterprise systems integration and process modeling.
• Ability to translate business needs into technical specifications.
• Excellent interpersonal skills.
• Proven success leading client-facing workshops.
• Familiarity with agile methodologies, API architectures, and cloud platforms.
• Strong written and verbal communication skills.

Zinnia offers:

• Excellent career progression and competitive compensation.
• Health/dental insurance.
• Parental leave.
• 401(k).
• Incentive/bonus opportunity.
• Tuition reimbursement.