Senior Collections Analyst

Job Description

WPP is seeking a Senior Collections Analyst to manage collections for a portfolio of customers. The Collections Analyst will report to the Credit & Collections Manager and will be responsible for driving payments of outstanding invoices to contracted terms. The ideal candidate will be customer-focused, a strong communicator, and self-motivated.WPP is the creative transformation company. They use the power of creativity to build better futures for their people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for their clients.Role involves:

• Managing a portfolio of Customers
• Utilizing credit management software, e-mails and telephone to contact Customers
• Maintaining detailed records of all communications with Customers
• Resolving all queries and or issues raised by Customers
• Ensuring cheques received are banked and recorded promptly
• Reconciling Customer accounts were required
• Preparing recommendation of Bad and Doubtful Debt Provisions
• Driving collections to achieve monthly collection targets

Requirements:

• Minimum 3 years Collections experience within an International Organisation
• Confidence in dealing and building relationships, both internally and externally
• Self-motivated, energetic, and detailed oriented
• Able to work to firm deadlines and calm under pressure
• Well organized with strength in prioritizing
• Strong communication skills including persuasion and negotiation
• Commercially focused with a strong Customer service approach

What WPP offers:

• Passionate, driven people
• Scale and opportunity
• Challenging and stimulating work