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Job Description

KnowBe4 is seeking a Revenue Training Specialist to facilitate apprenticeship training initiatives for all sales, customer success, and revenue-generating teams. The Revenue Training Specialist will collaborate cross-functionally to align training with business goals, promote continuous learning, and develop skilled revenue generators to drive growth.

Responsibilities:

  • Facilitate the delivery of comprehensive sales development initiatives.
  • Conduct skills-based assessments, role-plays, and practical exercises.
  • Monitor performance metrics and statistics for revenue trainees.
  • Collaborate with cross-functional teams to ensure alignment between training programs and organizational goals.
  • Review and inspect Salesforce data, statistics, and customer interactions.
  • Provide genuine feedback regarding the fit and potential of trainees.
  • Collaborate with subject matter experts, managers, and stakeholders to identify training needs.
  • Leverage learning management systems (LMS) and other digital platforms.
  • Stay current with industry trends and best practices in sales and customer success.
  • Provide genuine recommendations as to the discipline and/or firing of new sales hires.

Requirements:

  • High school diploma or GED is required.
  • A minimum of 1 year of proven work experience in sales, sales management and/or quality control in a sales-related role
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Strong verbal and written communications
  • Excellent time management and organization skills
  • Excellent listening skills
  • Ability to find the root cause of why an employee may be struggling
  • Strong statistical analysis skills
  • Strong skills in working with people
  • Strong skills in developing plans and drills to help employees

KnowBe4 offers:

  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses
  • A relaxed dress code
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KnowBe4

KnowBe4 is a leading security awareness training and simulated phishing platform provider, empowering organizations worldwide to combat social engineering. By educating employees to make informed security decisions, KnowBe4 helps manage the ongoing threat of human error. Recognized as a top workplace, the company fosters a welcoming environment that values transparency, ownership, and continuous professional development. Through engaging activities and a commitment to innovation, KnowBe4 cultivates a positive and collaborative culture for its employees.

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