Job Description
KnowBe4 is seeking a Revenue Training Specialist to facilitate apprenticeship training initiatives for all sales, customer success, and revenue-generating teams. The Revenue Training Specialist will collaborate cross-functionally to align training with business goals, promote continuous learning, and develop skilled revenue generators to drive growth.
Responsibilities:
- Facilitate the delivery of comprehensive sales development initiatives.
- Conduct skills-based assessments, role-plays, and practical exercises.
- Monitor performance metrics and statistics for revenue trainees.
- Collaborate with cross-functional teams to ensure alignment between training programs and organizational goals.
- Review and inspect Salesforce data, statistics, and customer interactions.
- Provide genuine feedback regarding the fit and potential of trainees.
- Collaborate with subject matter experts, managers, and stakeholders to identify training needs.
- Leverage learning management systems (LMS) and other digital platforms.
- Stay current with industry trends and best practices in sales and customer success.
- Provide genuine recommendations as to the discipline and/or firing of new sales hires.
Requirements:
- High school diploma or GED is required.
- A minimum of 1 year of proven work experience in sales, sales management and/or quality control in a sales-related role
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Strong verbal and written communications
- Excellent time management and organization skills
- Excellent listening skills
- Ability to find the root cause of why an employee may be struggling
- Strong statistical analysis skills
- Strong skills in working with people
- Strong skills in developing plans and drills to help employees
KnowBe4 offers:
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
- A relaxed dress code