Client Service Analyst

Job Description

YouGov is seeking a detail-oriented and client-focused Client Services Analyst to join their Data Products Client Services team. This role is based in the United States and can be remote or hybrid, depending on the location. The Client Services Analyst will help bring YouGov’s syndicated products—BrandIndex, CategoryView, and Profiles—to life for clients, using data and storytelling to answer key business questions.

The Data Products Client Services team ensures clients get real value from YouGov’s world-class brand tracking and audience profiling tools. They connect the dots between data and decision-making, partnering with internal teams and clients alike to ensure a seamless, insightful experience.

What this role involves:

• Becoming a Product Expert
• Supporting & Training Clients
• Delivering Insights & Reports
• Telling Clear, Compelling Stories
• Collaborating Across Teams

Requirements:

• Bachelor’s degree (fields like Marketing, Psychology, Economics, Business, or Analytics are a plus)
• Strong Excel and PowerPoint skills
• Great attention to detail and time management
• Solid written and verbal communication skills
• Eagerness to learn and solve problems with data

What YouGov offers:

• Hands-on experience working with real-time brand, audience, and campaign data
• Exposure to a wide range of industries and business questions
• Mentorship from experienced researchers and client strategists
• Opportunity to grow into more senior client, research, or product-facing roles within YouGov
• Paid vacation, holidays and sick days
• Flexible working arrangement available
• Group medical, dental and vision insurance
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match