Senior Customer Success Manager with Spanish

Job Description

Bloomreach is seeking a Senior Customer Success Manager with Spanish language skills to join their expanding Customer Success Team. The role involves helping top e-commerce businesses improve their performance by disseminating a data-driven approach to business management. The candidate will work from Central Europe (Slovakia & Czechia) or Spain.Bloomreach is building the world’s premier agentic platform for personalization. They're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.Role Involves:

• Building long-term relationships with clients.
• Acting as a trusted advisor and industry expert.
• Ensuring the Bloomreach platform delivers value to the client.
• Educating clients on best practices in their industry.
• Aligning Bloomreach Engagement with client goals and strategies.

Requirements:

• 2+ years in online retail/e-commerce analytics, marketing, or a similar field.
• Experience as an Account/Planning/Strategic Manager or CSM.
• Familiarity with online analytics, performance marketing, and marketing automation.
• Growth mindset and a strong will to learn.
• Working proficiency in English and fluency in Spanish.

Bloomreach Offers:

• A culture of freedom and trust.
• Flexible working hours and a virtual-first environment.
• Personal development programs and a professional education budget.
• Employee Assistance Program and well-being initiatives.
• Restricted Stock Units or Stock Options.
• Company performance bonus.