Clash
of Jobs
Browse All Jobs
Job Description
Linx is seeking a Junior Support Analyst to join their Operations team. This role focuses on providing excellent customer service and building trust with clients through transparent and effective support. The ideal candidate will be passionate about serving Brazilian entrepreneurs and transforming their dreams into results.
Responsibilities include:
- Opening and managing support tickets.
- Addressing and resolving customer requests via chat, phone, email, or other ticketing systems.
- Identifying customer needs and providing appropriate solutions.
- Handling sector-specific demands.
Requirements:
- Ability to interact with the public and communicate effectively.
- A passion for providing support to brands that trust Linx.
- Ability to handle multiple tasks efficiently.
The role offers:
- Onsite work environment.
- Vale Alimentação (Food Voucher).
- Vale Refeição (Meal Voucher).
- Birthday Day Off.
- Tuition assistance and free courses.
- Profit and Results Sharing.
- Benefits for parents.
- Pet care plans.
- Travel benefits.
- Wedding gift.
- Medical and dental assistance.
- Life insurance.
- Employee support program.
- Financial health plan partnership.
- Discounts at various establishments.
- Digital hospital access.
- Gym membership partnership.
Linx
Linx is a leading software company in Latin America, holding a significant market share in the Brazilian retail sector. The company develops comprehensive solutions encompassing management, payments, connectivity, and shopping experience. With a strong presence in Brazil, Linx also serves stores and e-commerce businesses across thirteen countries. The company focuses on technological advancement and customer satisfaction to promote growth in the retail market.
All Jobs at Linx (65)