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Job Description
Linx, in collaboration with Stone, is seeking a Junior Support Analyst to join their team in Bebedouro, São Paulo. This role involves contributing to the largest software house in Latin America, focusing on delivering excellent customer service and building trust through transparent and connected solutions.
The Junior Support Analyst will be responsible for:
- Improving through Linx's training and information exchange.
- Opening and handling support calls for ERP solutions.
- Attending clients through chat, phone, e-mail or other call management tools.
- Applying corrections to identified problems and monitoring client tests.
- Remote access to the client, when necessary.
Linx is looking for someone who:
- Has ease in interacting with the public.
- Likes to communicate and solve problems.
- Has agility to perform multiple services and connections.
The role offers:
- Meal and food vouchers.
- Birthday day off.
- Tuition and free courses.
- Profit and results sharing.
- Baby #soulinx on Board program.
- Medical and dental assistance.
- Life insurance.
- Acolhe 360 support program.
- Financial health plan.
- Discounts in establishments around Brazil.
- Partnership with the first Digital Hospital in Brazil.
- Gympass partnership.
- Exclusive pet plans.
- Travel benefits.
Linx values diversity and inclusion, welcoming professionals of all backgrounds.
Linx
Linx is a leading software company in Latin America, holding a significant market share in the Brazilian retail sector. The company develops comprehensive solutions encompassing management, payments, connectivity, and shopping experience. With a strong presence in Brazil, Linx also serves stores and e-commerce businesses across thirteen countries. The company focuses on technological advancement and customer satisfaction to promote growth in the retail market.
All Jobs at Linx (65)