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Job Description
Linx, in collaboration with Stone, is seeking a Junior Support Analyst to join their team in Cascavel, Paraná, Brazil. This role involves contributing to the largest software house in Latin America, which holds 46% of the Brazilian retail market share and provides management, payments, connectivity, and shopping experience solutions to over 70,000 clients across thirteen countries.
Responsibilities:
Requirements:
Benefits:
Responsibilities:
- Aprimorating skills through Linx's training and information exchange.
- Opening and managing support tickets for ERP solutions.
- Assisting clients via chat, phone, email, or other tools.
- Identifying client needs and implementing solutions.
- Applying fixes and ensuring client satisfaction through testing.
- Providing remote support when necessary.
Requirements:
- Strong interpersonal and communication skills.
- Problem-solving abilities.
- Agility in handling multiple tasks.
- Experience in customer relationship activities (preferred).
- IT skills (preferred).
Benefits:
- Food vouchers.
- Meal vouchers.
- Birthday day off.
- Tuition assistance and free courses.
- Profit sharing.
- Benefits for new parents.
- Medical and dental assistance.
- Life insurance.
- Employee support program.
- Financial health plan.
- Discounts at various establishments.
- Digital hospital partnership.
- Gym membership partnership.
- Pet care plans.
- Travel benefits.
Linx
Linx is a leading software company in Latin America, holding a significant market share in the Brazilian retail sector. The company develops comprehensive solutions encompassing management, payments, connectivity, and shopping experience. With a strong presence in Brazil, Linx also serves stores and e-commerce businesses across thirteen countries. The company focuses on technological advancement and customer satisfaction to promote growth in the retail market.
All Jobs at Linx (65)