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Analista de Suporte Júnior - Cascavel

Junior Support Analyst at Linx in Cascavel, Brazil.
Linx
On-Site
Brazil
Undisclosed salary
Job Description
Linx, in collaboration with Stone, is seeking a Junior Support Analyst to join their team in Cascavel, Paraná, Brazil. This role involves contributing to the largest software house in Latin America, focusing on delivering excellent customer service and building trust through transparent and connected solutions. The analyst will play a crucial role in supporting the company's mission to enhance retail experiences across thirteen countries.

Role involves:
  • Aprimorating skills through Linx's training and information exchange.
  • Opening and managing support tickets for ERP solutions.
  • Addressing customer needs via chat, phone, email, or other tools.
  • Applying fixes to identified problems and assisting clients with testing.
  • Performing remote access to client systems when necessary.

Requirements:
  • Ability to interact with the public and solve problems.
  • Agility in handling multiple service requests.
  • Experience in customer relationship activities (preferred).
  • Experience or skill in IT (preferred).

Linx offers:
  • Vale Alimentação (Food Voucher).
  • Vale Refeição (Meal Voucher).
  • Day Off on your birthday.
  • Bolsa de estudos e cursos livres (Scholarships and free courses).
  • Participação de lucros e resultados (Profit sharing).
  • Assistência médica (Health insurance).
  • Assistência odontológica (Dental insurance).
  • Seguro de vida (Life insurance).
  • Gympass partnership.

Linx values diversity and inclusivity, encouraging applications from all individuals regardless of gender, sexual orientation, age, ethnicity, or disability.
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Linx

Linx is a leading software company in Latin America, holding a significant market share in the Brazilian retail sector. The company develops comprehensive solutions encompassing management, payments, connectivity, and shopping experience. With a strong presence in Brazil, Linx also serves stores and e-commerce businesses across thirteen countries. The company focuses on technological advancement and customer satisfaction to promote growth in the retail market.

All Jobs at Linx (65)