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Job Description
april is seeking a Tax Services Manager to lead a remote team of tax professionals. This role involves overseeing daily tax practice operations, driving team performance, and building a supportive team culture. The Tax Services Manager will also act as the voice of the customer, collaborating cross-functionally to improve products and services.

Responsibilities:
  • Lead a remote team of tax experts.
  • Oversee daily tax practice operations.
  • Drive team performance to meet KPI targets.
  • Build a productive and supportive team culture.
  • Develop systems and workflows for consistency and efficiency.
  • Act as the voice of the customer.
  • Collaborate cross-functionally to improve products and services.

Requirements:
  • 3+ years managing teams of tax professionals.
  • 5+ years of tax preparation experience with active EA or CPA credential and a valid PTIN.
  • Strong knowledge of tax compliance rules.
  • Proven ability to lead high-performing teams.
  • Experience using professional tax software.
  • Strong technical aptitude.
  • Willingness to work outside standard business hours during peak season.
  • Experience working in a virtual environment with tax clients.
  • Passionate about improving the customer and tax expert experience.
  • A self-starter mindset.

april offers:
  • A leadership role in a fast-paced, high-growth startup.
  • An agile, collaborative team environment.
  • The opportunity to shape the experience they deliver.
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April

April is an embedded, year-round tax platform that powers smarter financial decisions. It offers white-labeled tools that integrate real-time tax intelligence into existing platforms. The company specializes in tax planning and filing, leveraging an AI-powered tax engine and direct data integration from partner apps. April focuses on providing accurate and accessible tax solutions for complex tax situations, helping users understand the impact of financial changes and manage tax payments effectively. It caters to partners, enabling them to enhance customer value and loyalty with its API-first infrastructure.

All Jobs at April (8)