Operations Lead

Job Description

The Long-Term Stock Exchange (LTSE) is seeking an Operations Lead. This role will serve as a force multiplier to their Chief Operating Officer. The Operations Lead will work side-by-side with the COO, attending critical meetings, owning operational priorities, connecting dots across the enterprise, and codifying the systems that drive growth, mitigate risk, and deliver on business outcomes. This position will be a natural delegation partner for the COO, and provide backup support across the Operations team as needed.

Responsibilities include:

• Partner with the COO to execute strategic initiatives and ensure alignment across the LTSE enterprise.
• Monitor and report on enterprise-wide KPIs, goals, and OKRs, proactively identifying risks or delays.
• Design and maintain operational rhythms (cadence, check-ins, reviews) that keep the business accountable and focused.
• Serve as the COO’s primary thought partner in meetings—preparing materials, capturing notes, surfacing action items, and driving follow-up.
• Maintain clarity and continuity across initiatives by ensuring meeting outcomes translate into action and accountability.
• Optimize scheduling, workflow, and time management to maximize impact and operational efficiency.
• Act as an integrator across business functions, ensuring information flows efficiently and the right stakeholders are engaged at the right time.
• Own special projects or time-sensitive initiatives, managing them from idea to execution.
• Partner with the Executive Team on board material preparation and end-to-end board meeting project management.
• Anticipate operational needs before they arise; connect day-to-day decisions to the company’s long-term strategy.
• Codify frameworks and repeatable systems to scale enterprise knowledge and execution.
• Coordinate meeting logistics, calendaring, travel arrangements, and other administrative needs as needed.
• Oversee management of the NYC office location, ensuring mail is received, supplies are ordered, and building access is managed within compliance.

Requirements include:

• 5–8 years of experience in cross-functional, hands-on operational roles (operations, business management, program/project management, chief of staff, executive administration).
• Proven ability to work closely with executive leadership and cross-functional teams.
• Strong project management skills with a bias toward clarity, action, and outcomes.
• Experience driving enterprise accountability across multiple stakeholders and initiatives.
• Familiarity with business performance metrics, enterprise risk, and growth levers.
• Experience working in high-growth, fast-paced startup environments.

LTSE offers:

• Remote-first work environment.
• Flexible vacation policy.
• Rich medical, dental, vision, and EAP benefits.
• Parental leave.
• Continuing education and development stipend.
• 401k program.
• Home-office stipend.