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Job Description
Lucid Motors is seeking a Delivery Associate to facilitate the successful delivery of customer vehicles. This role involves ensuring vehicle readiness, completing necessary documentation, and providing customers with a comprehensive overview of their new Lucid vehicle's features and functions. The Delivery Associate will tailor the delivery experience to meet individual customer needs, manage lease-end vehicle returns, and schedule grounding appointments.
The Role Involves:
- Managing a pipeline of assigned deliveries through communication with Sales Specialists.
- Conducting pre-delivery conversations with customers.
- Guiding customers through vehicle features and functions.
- Managing lease-end vehicle returns and scheduling grounding appointments.
- Representing Lucid by articulating technological, design, and quality advantages.
- Utilizing Salesforce to document essential details.
- Managing vehicle readiness and staging vehicles for customer appointments.
- Completing required paperwork and coordinating final mile transport.
Requirements:
- 1-5 years of customer-facing professional experience.
- Excellent interpersonal and organizational skills.
- Comfort navigating ambiguity.
- Experience in a luxury retail or hospitality environment preferred.
- Comfort with using Salesforce or equivalent CRM system.
- A Bachelor’s degree or equivalent experience in business, sales, or related discipline.
- Passion for Lucid products and technological advances.
- Ability to prioritize and schedule tasks independently.
- Clear driving record and ability to travel locally and overnight as needed.
Lucid Offers:
- Competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.
- Eligibility to participate in Lucid’s equity program and/or a discretionary annual incentive program.
Lucid Motors
Lucid Motors is an innovative luxury electric vehicle company focused on designing vehicles that elevate the human experience. The company aims to redefine luxury electric by prioritizing individual needs and environmental consciousness. Lucid focuses on performance and intelligence, developing vehicles that are both intuitive and liberating, designed for the future of mobility. Lucid emphasizes fundamental design principles, crafting vehicles with a focus on aesthetics, functionality, and acoustic performance.
All Jobs at Lucid Motors (755)