Sales Specialist

Job Description

Lucid Motors is seeking a Sales Specialist to join their team in Toronto, ON. In this role, the Sales Specialist will be the primary point of contact for customers, guiding them through their journey with Lucid from sales to transaction facilitation and successful delivery. The ideal candidate will be achievement-oriented, thrive in goal-focused settings, and possess exceptional relational skills.

Responsibilities:

• Effectively gauge customer needs through personalized interactions and insightful questioning.
• Leverage in-depth knowledge of Lucid products to offer tailored solutions.
• Build and nurture customer relationships to foster brand loyalty.
• Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement
• Meet and exceed performance targets, linking sales with exceptional customer experiences.
• Conduct test drives and articulate desired selling points ensuring an exceptional experience while driving Lucid vehicles.
• Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products and ensuring the overall purchase and financing process is smooth.

Requirements:

• 2+ years of relevant sales professional experience in commission-based environment, including building and managing a customer pipeline.
• Retail automotive sales and desking experience highly desired
• Availability to work flexible hours including weekends, evenings, and holidays in a retail environment
• Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience
• Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication, ensuring effective and concise conveyance of information.
• Bachelor’s degree or equivalent work experience preferred. High school or GED required.
• Must maintain a valid driver’s license and be able to obtain a OMVIC Sales License.

Lucid offers:

• Competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.
• Eligibility to participate in Lucid’s equity program and/or a discretionary annual incentive program.