Account Manager

Job Description

Angi is seeking an Account Manager to work with homeowners on large-scale home improvement projects. This role involves full-cycle sales, from qualifying leads to closing deals, and project management, remotely overseeing projects to completion. The ideal candidate will have a go-getter attitude, excellent attention to detail, and strong time management skills.Angi is looking for Account Managers to work with homeowners on large-scale home improvement projects. The Account Manager will be responsible for full cycle sales, from qualifying leads to closing the sale, and will also have exposure to project management, remotely managing the project through to completion. Angi offers a flexible and remote workplace culture and PTO. Angi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Angi is an amazing place to call home. We can’t wait to welcome you.

• Kick off projects by responding to inbound leads from homeowners who have requested services on Angi.
• Consulting and advising on their project to win their business.
• Leverage our existing network of Service Providers to find the best fit & value for each project
• Create new partnerships with Service Providers outside of our network by bringing them more business, and helping them reach more customers through the Managed Services program Managed Services program
• Coordinate high volume of home improvement projects. Handling all details, from client and service provider outreach, to scheduling and invoicing
• Cultivate a pipeline of business from 25+ leads per month while managing & advancing existing accounts
• Including client & service provider outreach, scheduling, invoicing, escalations
• Manage your business pipeline and develop a strategy for long-term sustained success
• Develop multiple relationships at once to help as many customers as possible love their home more than they already do
• Learn, learn, learn!!! With the potential to specialize in certain categories, develop coaching skills, project management, consultative sales approach, vendor management etc.

• Successful candidates have come to us with a variety of experience and experience levels in customer success, sales or account management (or senior customer service roles)
• Comfortability selling projects and reaching customers by phone, email, and text. Emphasis on calls
• Experience and/or excitement around building a book of business, ensuring the management and fulfillment of strategic sales and project completion targets, while building and maintaining relationships with customers and outside vendors/partners
• Ability to work independently with excellent time management; must be able to multitask and handle high volume of relationships and projects at the same time
• Excellent written and verbal communication skills
• Attention to detail and strong organizational skills
• Someone eager to learn and grow!
• Good foundation in Excel/Google Sheets is a plus but not required
• Knowledge of with home services/skill trades and/or real estate is a plus but not required
• Experience with ZenDesk is a plus but not required
• A proven track record of exceeding quota attainment is a plus but not required
• Comfortability with hitting monthly KPIs is key

• Base salary of $50,000 + quarterly bonus
• Average annual earnings $60,000 - $70,000 with top 10% earning as much as $80,000+ (with uncapped earning potential)
• Ground floor opportunity with the Managed Services team with additional performance based bonuses and fast growth opportunities for both aspiring managers and individual contributors
• Full medical, dental, vision packages to fit your needs
• Flexible & remote workplace culture & PTO