Senior Marketplace Analytics Manager

Job Description

Karat, the world's largest interviewing company, is seeking a Senior Marketplace Analytics Manager to join their Interview Delivery team. This role is crucial for driving data-driven insights and optimizing marketplace dynamics to support operational decisions.Karat's Interview Delivery team is committed to delivering and scaling a seamless interview experience. The Senior Marketplace Analytics Manager will own end-to-end marketplace analytics, driving strategy around supply-demand dynamics, cost efficiency, and operational performance.Responsibilities:

• Own end-to-end marketplace analytics, driving strategy around supply-demand dynamics, cost efficiency, and operational performance.
• Define and operationalize KPIs and dashboards that provide visibility into marketplace health, enabling real-time and long-term decision-making.
• Partner cross-functionally with the company’s Operations, Content, Finance, Product, and Growth teams to influence capacity planning, resource allocation, and operational initiatives.
• Lead advanced analyses using SQL, BI tools, and forecasting models to surface actionable insights, identify inefficiencies, and inform growth strategies.
• Present insights and recommendations to leadership, playing a key role in company-wide planning and prioritization.
• Advocate for data literacy and foster a culture of evidence-based decision-making across teams.

Requirements:

• 8+ years of experience in analytics or strategy roles, including time spent in marketplaces, platforms, or complex service businesses
• Proven success leading data-driven strategy at scale, with deep expertise in SQL and large-scale data analysis
• Fluency in data visualization and business intelligence tools (e.g., Power BI), with a strong sense for how to communicate insights to diverse stakeholders
• Expertise in marketplace dynamics, including supply-demand optimization, capacity planning, and cost strategy
• Executive-level communication skills, with the ability to influence cross-functional stakeholders and drive alignment across technical and non-technical teams
• Native-level English proficiency with exceptional written and verbal communication skills

Benefits:

• Competitive salary in local currency and Karat-granted stock options
• Private healthcare available (100% premium coverage for employees and eligible dependents)
• Generous Mexico time off policies
• Standard bonuses mandated by Mexico (Aguinaldo, PEO Profit Sharing, and Vacation) and all required, country-specific benefits