Assistant d'agence / gestionnaire de planning d'aide à domicile (H/F)

Job Description

Ouihelp is seeking a dedicated Sector Coordinator to join their Nantes agency. This role involves managing schedules for home care assistants, ensuring client satisfaction, and coordinating replacements for absences. The coordinator will also maintain accurate records, communicate schedule changes, and ensure the agency's accessibility.

• Organizing contracts and schedules
• Ensuring satisfaction of home care assistants
• Anticipating and organizing replacements
• Maintaining accurate records in the tools
• Communicating schedule changes
• Ensuring quality of incoming requests
• Identifying recruitment needs

• Ability to communicate with various stakeholders
• Interest in diverse tasks
• Comfort with digital tools
• Involvement in the work
• Listening skills
• Empathy
• Autonomy
• Stress resistance
• Organization and prioritization

• Professional phone
• 80% covered health insurance
• Management status with RTT days
• Swile restaurant tickets
• Integration program at Ouihelp Academy
• National mobility options
• Internal career development opportunities