Responsable de secteur (H/F)

Ouihelp is seeking a dedicated Sector Manager to strengthen its operational team in Laval. This role involves managing home care requests, assessing needs, and developing care plans. The Sector Manager will match caregivers to clients, assist with scheduling, and ensure service quality and client satisfaction. They will also build relationships with healthcare professionals, report on activities, and participate in caregiver recruitment.

Responsibilities:

• Managing home care requests and assessing client needs
• Developing and implementing care plans
• Matching caregivers to clients
• Assisting with scheduling
• Supervising services and ensuring quality
• Building relationships with healthcare professionals
• Reporting on activities
• Participating in caregiver recruitment

Requirements:

• Minimum 2 years of experience in personal services
• Experience working with caregivers, clients, and local institutions
• Strong listening and customer service skills
• High autonomy and adaptability
• Excellent organizational and prioritization skills
• Teamwork skills
• Interest in field work and operations
• Proficiency with digital tools
• Passion for Ouihelp's mission
• Valid driver's license

Benefits:

• Coworking space
• Meal vouchers
• Attractive health insurance (80% coverage)
• Public transport reimbursement (50%)
• Integration program
• Continuous training
• Access to MOKA CARE