Workplace Technology Engineer

Job Description

Tide is seeking a Workplace Technology Engineer to manage and evolve its global endpoint and workplace technology ecosystem. The successful candidate will focus on delivering a secure, scalable, and seamless employee experience by leading the design, deployment, and optimization of device management solutions, collaboration platforms, and security-integrated tooling. This role sits at the intersection of IT, Security, and Employee experience, ensuring that Tide's digital workplace is secure, efficient, and aligned with Zero Trust principles.

Responsibilities:

• Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
• Manage and enhance enterprise collaboration and productivity tools including Google Workspace, Slack & Atlassian suite.
• Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team.
• Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments
• Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools.
• Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls.
• Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding.
• Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues.

Requirements:

• 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role.
• Deep, hands-on expertise in Google Workspace, Intune, Jamf, and device management for both macOS and Windows.
• Understanding and experience implementing Zero Trust principles, including Device Trust, Network Trust, and conditional access.
• Comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to scale device and policy management.
• Experience managing on corporate Wi-Fi/networking initiatives in modern office environments
• Ability to work well cross-functionally, especially with Security, HR, and IT Operations, and have a strong service mindset.
• Ability to thrive in fast-moving environments and enjoy creating reliable, scalable systems that improve user experience and IT efficiency.

What Tide offers:

• A diverse and inclusive work environment.
• A culture that fosters transparency and ensures everyone’s voice is heard.