Job Description
Oportun is seeking a Bilingual English/Spanish Member Loyalty Representative in San Antonio, TX. The Member Loyalty Representative will focus on creating a rewarding member service experience by listening, helping, and connecting with people in stores and communities. They will educate members about Oportun's financial services and empower them to build a better future.
Role Involves:
- Welcoming members and providing quality service.
- Processing transactions and following company policies.
- Informing potential members about Oportun’s services through outreach efforts.
- Building relationships with local businesses.
- Supporting community outreach and marketing events.
- Maintaining the store's appearance through light housekeeping.
Requirements:
- Must be bilingual (English/Spanish).
- Must be outgoing, sales-focused, and enjoy speaking with people.
- Must love to help members through outreach and educational activities.
- Must be available to work weekends and be flexible with a rotating work schedule.
- Must have regular, reliable, and predictable attendance.
- Must be willing and able to work outdoors year-round.
- Ability to lift and/or move objects up to 25 pounds.
- Basic computer skills and ability to operate office equipment.
- Ability to organize and file paper documents.
Oportun offers:
- Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
- Accident coverage
- Paid Time Off
- 16 paid hours (VTO) to participate in volunteer activities each year
- Employee Assistance Fund (OEAF)
- 401(k) retirement savings
- Travel Assistance
- Paid Training
- Competitive pay, plus sales incentives $$$
- Growth opportunities
- Flexible schedules
- Opportunity to positively impact your community