Product Manager

Job Description

Twilio is seeking a Product Manager to join their Email and Messaging product team. This role focuses on technical platform features and data products, contributing to the future of communications. The Product Manager will play a crucial role in shaping product delivery and strategy.Responsibilities include:

• Researching and qualifying product opportunities using data-driven insights.
• Staying informed about customer data, pain points, and feature requests.
• Collaborating with UX Research to understand customer needs and perform root cause analysis.
• Partnering with engineering and design to build product requirements.
• Communicating product requirements and strategy effectively.
• Designing strategic product release plans with Product Marketing, Technical Program Managers, Customer Support, and GTM.

Requirements:

• Strong written skills for documentation.
• Demonstrated analytical thinking and data-based decision-making.
• Comfortable learning technical domain knowledge.
• Strong understanding of the product life cycle.
• Experience collaborating with engineering.
• Comfortable leading discussions and presenting to leadership.
• Ability to synthesize customer improvements into product growth strategies.

Twilio offers:

• Competitive pay.
• Generous time-off.
• Ample parental and wellness leave.
• Healthcare.
• A retirement savings program.