Senior Manager, Talent Acquisition

Twilio is seeking a Senior Manager, Talent Acquisition to support recruiting and hiring for all Twilio jobs based in the Americas region. This role involves leading talent acquisition in Americas for R&D and G&A hiring, managing a team of full lifecycle recruiters, and serving as the focal point for Americas stakeholders and partners.

Responsibilities:

• Lead and manage a team of full lifecycle recruiters in Americas.
• Partner with senior-level business leaders and HRBPs in Americas.
• Develop recruiting strategies and manage the implementation and delivery of hiring plans.
• Set expectations about recruiter job responsibilities and measure individual and team performance.
• Actively performance manage direct reports and provide coaching and mentoring.
• Build and maintain strong relationships within the TA org and across stakeholders and partners.
• Partner with Talent research and Intelligence teams on hiring strategies.
• Use data to identify and implement opportunities to improve candidate experience, increase efficiency, and reduce cost per hire.
• Create and send monthly reports to VP and SVP business leaders on progress towards hiring goals.
• Enforce and uphold operational excellence standards and compliant hiring practices.
• Live the Twilio Magic values and serve as a Twilio brand ambassador.
• Lead through change management and take accountability for TA OKRs and projects.
• Attend and participate in training and enablement sessions.
• Consult on decisions about new or changing tools/systems/processes and make recommendations on best practices.

Requirements:

• 7+ years of experience in a recruiting role with 4+ years as a talent acquisition people manager in Americas.
• Experience directly supporting and advising senior-level leaders (VP+), hiring managers, and stakeholders in the Americas region.
• Experience independently building reports and analyzing recruiting data using various reporting tools and systems.
• Experience partnering with peers and leaders globally to own delivery of the global recruiting plan.
• Excellent collaboration, communication, presentation, and team-building skills.
• Must be based in Toronto, Canada.

What Twilio Offers:

• Competitive pay.
• Generous time off.
• Ample parental and wellness leave.
• Healthcare.
• A retirement savings program.