Staff Technical Program Manager (Engineering Operations)

Later is seeking a Staff Technical Program Manager to lead transformative initiatives in Technical Operations, focusing on Engineering Operations. This role requires a blend of strategic vision, technical expertise, and operational leadership to enhance engineering efficiency, reliability, and innovation across the organization.

The Staff Technical Program Manager will lead technically transformative programs with organization-wide impact, shape company strategy and priorities, and establish program management best practices that scale across the engineering organization.

What this role involves:

• Architecting and executing the next stage of engineering evolution towards unified operational excellence.
• Leading the adoption and enforcement of Service Level Objectives (SLOs) to ensure reliability and accountability.
• Driving a developer-first architecture that enables scalability, autonomy, and agility.
• Championing developer experience initiatives to improve productivity and reduce friction.
• Managing complex, interdependent system changes across the entire technology stack.
• Coordinating major technical migrations while ensuring system reliability.
• Mapping SDLC processes and identifying opportunities to accelerate secure, scalable software delivery.
• Overseeing complex, cross-team technical initiatives, mapping architectural dependencies.
• Developing program management talent across the organization and mentoring junior program managers.

Requirements:

• 7+ years in Engineering or Technical Program Management, ideally within high-growth SaaS environments.
• Proven experience evolving engineering operations, from architecture and observability to developer experience.
• Experience managing large-scale, cross-functional technical initiatives across multiple teams and systems.
• Deep understanding of modern SDLC, Agile methodologies, and service ownership models (SLOs, SLIs, etc.).
• Technical background in software development, systems architecture, and DevOps tooling.
• Exceptional communication, collaboration, and leadership abilities at all organizational levels.
• Strong analytical and data-driven decision-making skills.

What Later offers:

• Opportunity to lead transformative initiatives in Technical Operations.
• Shape company strategy and priorities through technical insights and program leadership.
• Develop program management talent across the organization.
• Work in a hybrid environment with offices in Boston, MA.