Job Description
Lush is seeking a Store Manager for their Tyson's Corner Center location in McLean, Virginia. The Store Manager will be responsible for leading and motivating a team, ensuring excellent customer service, and driving sales. The Store Manager embodies Lush's core values and fosters a strong customer and staff experience.
Role Involves:
- Recruiting, training, and developing the store team.
- Managing budgets and exceeding sales targets.
- Creating a positive and inclusive customer experience.
- Ensuring operational excellence in all areas of the store.
- Implementing merchandising plans to improve KPIs.
Requirements:
- 3-5 years of management experience in a retail environment.
- Strong HR skills in hiring, scheduling, training, conflict resolution, and performance management.
- Excellent listening and communication skills.
- Excellent analytical, critical thinking, and troubleshooting skills.
- Excellent organization and time management skills.
- Strong customer service, supervisory, and sales skills.
- Knowledge and interest in skincare, natural beauty, and ethical business.
- Ability to work flexible hours, including holidays, evenings, and weekends.
Lush Offers:
- A fun and funky store atmosphere.
- A 50% discount on all products.
- An unconventional retail structure to support entrepreneurial spirit.
- Opportunities for growth within the company.