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Client Success Director

Client Success Director role at Degreed, remote in Europe.
Degreed
Remote
Hybrid
United Kingdom
USD 137,434 - 148,887
EUR 120,000 - 130,000
Job Description
Degreed is seeking a Client Success Director to lead strategic relationships with its most valuable global clients. This is a high-impact, consultative role focused on enabling long-term success and connecting Degreed’s platform and services to client business objectives. The Client Success Director will serve as a trusted advisor to senior executives, building tailored success plans and collaborating cross-functionally with Sales, Product, Marketing, and Services. This role is central to driving adoption, expansion, and transformation for large enterprise organizations investing in skills-based talent strategies.

The role involves:
  • Owning relationships with Degreed’s top strategic accounts.
  • Developing and executing data-informed success plans.
  • Partnering with Sales to identify expansion opportunities.
  • Leading executive-level engagements.
  • Monitoring platform usage and engagement.
  • Championing the voice of the customer internally.

Requirements:
  • Fluency in French (written and spoken).
  • Ability to map client goals to actionable strategies.
  • Experience managing and growing executive relationships.
  • Deep consultative and strategic thinking skills.
  • Skilled in cross-functional collaboration.
  • Adept at using data to influence decision-making.
  • Ability to navigate ambiguity.

Degreed offers:
  • A comprehensive benefits package.
  • Flexible work arrangements.
  • A diverse and inclusive work environment.
  • Opportunities for growth and development.
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Degreed

Degreed is an upskilling platform focused on fueling growth and innovation through lifelong learning. It aggregates learning resources, including LMSs, courses, and articles, and uses skill insights to connect individuals with relevant opportunities. Degreed helps businesses cultivate a learning culture to attract, develop, and retain talent, aligning individual development with company objectives. The company aims to empower the next generation of experts through its platform, emphasizing data-driven strategies and collaboration with areas like Sales, Product, and Marketing to deliver substantial workforce results for its clients.

All Jobs at Degreed (25)