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Product Manager (Enterprise Customer Success)

Product Manager for Enterprise Customer Success at Amplitude, Sao Paulo.
Amplitude
Hybrid
On-Site
Brazil
Undisclosed salary
Job Description
Amplitude is seeking a Product Manager to join its Enterprise Customer Success team. This role is based in Sao Paulo, Brazil, and involves strategically advising customers on leveraging Amplitude's analytics platform to build exceptional digital products. The Product Manager will support enterprise accounts across LATAM and North America, collaborating with product executives and analytics leaders to drive adoption and ensure value realization. They will guide customers toward informed product decisions and sustained growth.

Role involves:
  • Collaborating with customer teams to execute strategic plans.
  • Advising senior customer executives on leveraging Amplitude analytics.
  • Conducting strategic business reviews and analytics sessions.
  • Partnering with internal teams to influence product enhancements.
  • Analyzing product usage patterns and suggesting actionable insights.

Requirements:
  • 5+ years of experience as a Product Manager in SaaS or digital-first companies.
  • Hands-on experience with analytics platforms (Amplitude, Mixpanel, Google Analytics, Heap, etc.).
  • Proven success working with enterprise customers and influencing senior executives.
  • Strong track record in defining product strategies and developing roadmaps.
  • Exceptional ability to translate analytical insights into product recommendations.
  • Outstanding business acumen and communication skills.
  • Fluency in Portuguese, Spanish, and English.

Role offers:
  • Opportunity to work with a leading digital analytics platform.
  • Chance to influence product strategy and development.
  • Collaboration with diverse teams and senior executives.
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Amplitude

Amplitude is a leading digital analytics platform empowering businesses to understand and optimize the customer journey. Renowned for its self-service visibility and actionable insights, Amplitude enables product, data, and marketing teams to drive growth through improved product experiences. Serving over 4,000 customers, including notable brands like Atlassian and NBCUniversal, Amplitude is recognized as a best-in-class analytics solution. The company fosters a culture of growth, ownership, and humility, committed to diversity, equity, and inclusion.

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