Senior QA Producer

Job Description

31st Union is seeking a Senior QA Producer to integrate the QA service across all phases of development for their online multiplayer game, Project ETHOS. This role acts as a key bridge between internal developers and external QA partners, ensuring test efforts are aligned with development priorities and meet quality standards. As a senior member of the production team, the Senior QA Producer will drive operational clarity, champion player-facing quality, and ensure the entire QA function supports rapid iteration without sacrificing stability.Role involves:

• Acting as the studio’s main point of contact for QA as a service.
• Integrating the QA service into the development framework.
• Defining and driving the execution of engagement touchpoints, rituals, and deliverables.
• Facilitating stakeholder alignment through effective communication.
• Tracking and reporting on software quality health metrics and QA service effectiveness.
• Driving test planning, scheduling, and coverage using project management methodologies and tools.
• Improving stability of daily builds and tools through effective testing planning and execution.
• Driving initiatives for continuous improvement.

Requirements:

• 5+ years in QA production, QA leadership, or project management in a dynamic game development environment.
• Shipped at least one online multiplayer title—preferably as part of a live service team.
• Experience working with external QA teams and managing test pipelines.
• Proficiency in QA and project management tools and processes (TestRail, JIRA, Jenkins, etc.).
• Strong communicator and highly organized operator with a player-first mindset.
• Strong leadership skills with the ability to lead and motivate teams.
• An abiding love of video games.

Role offers:

• Opportunity to work on Project ETHOS, a new free-to-play, 3rd person rogue-like hero shooter.
• A culture of inclusivity and a diverse team of developers.