Chief of Staff, Partnerships Strategy & Operations

Job Description

2U is seeking a Chief of Staff (COS) for Partnerships Strategy & Operations. This role is a senior leadership position that combines strategic planning, project management, and process implementation. The COS will manage strategic projects and operational cadences in support of key business goals related to partner growth, service, and satisfaction, in close collaboration with the CPO and other members of the leadership team.This role will be based in 2U's HQ in Crystal City, VA and will require coming into the office at least 2 days a week.Responsibilities:

• Partner with the CPO and other functional leaders to support key strategies and operational plans focused on partner growth, service and satisfaction
• Organize strategic planning meetings and operating rhythms across the organization.
• Coordinate creation of strategic goals, metrics and related tracking
• Proactively identify strategic opportunities to add value, solve problems and address the needs of the business and propose and deliver tangible solutions
• Provide support and oversight for special projects and initiatives.
• Support CPO on developing internal team cadences, processes and communication, as well other key processes across the organization
• Generate regular reports and other communications to update executives, department teams, and other internal stakeholders on the progress towards our strategic goals
• Help structure, prepare for and facilitate recurring meetings for the CPO
• Follow up on initiatives, projects or outstanding items that result from leadership team meetings or events.
• Partner with the CPO and other members of the leadership team to ensure proper reporting and operational dashboards are in place to track and measure progress

Requirements:

• A bachelor's degree (preferably) in Business, MBA highly preferred
• A minimum of of 10 years’ professional work experience, with at least 3 years in a leadership position
• Excellent verbal, written, analytical, organizational and motivational skills
• Experience in project management, communications, and change management
• Experience in development of executive-level briefing, presentations and analysis
• Ability to handle multiple responsibilities and tasks concurrently in a fluid environment
• Ability to independently communicate and report initiative and project status to corporate executives

2U offers:

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break