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Job Description
Awin is seeking an Associate Account Consultant to provide first-class support to clients on their network. The Account Consultant will work alongside a team, advising clients on how to make their affiliate programs work and teaching them the ropes. The ideal candidate will be responsive, enthusiastic, and accurate in their service delivery.
Role Involves:
- Teaching Advertisers how Affiliate Marketing works and how to use the Awin interface
- Advising Advertisers on industry best practices
- Advising on strategies for the optimization of Advertiser programs
- Mediating between Publishers and Advertisers when disputes arise
- Delivering presentations to Advertisers about program and publisher performance
- Delivering sector relevant opportunities
- Supporting on internal projects aligned with company and department goals
- Supporting the onboarding process of new advertisers to ensure that sales forecasts are achieved
- Monitoring and analysis of monthly performance and enforce optimization measures in line with client needs to reach full potential
- Delivering the Essentials SLA to advertisers beyond the first 3 months, supporting their development and growth on the network
- Identifying opportunity for optimisation and provide expert guidance to clients on how to achieve their goals
- Supporting VIP clients by focusing on high-potential, high-risk customers to drive program growth, optimize performance, and reduce churn
- Collaborating closely with cross-functional teams to identify optimization + growth opportunities, establish strong relationships with clients, and enhance engagement
- Supporting the developing, running and optimizing of risk management processes across the Platform Services portfolio
- Proactively helping to identify new advertiser risks and opportunities through data analysis and qualitative metrics
Requirements:
- Core understanding of affiliate marketing
- Strong English and German communication skills (both verbal and written)
- Superb presentation skills and confidence in presenting in front of clients
- Excellent computer literacy including MS Word, Excel and PowerPoint
- Show impeccable attention to detail for internal and external facing work
- Demonstrate a proactive approach to improving efficiencies and quality of work
- Able to prioritise workload and meet multiple deadlines
- Be highly organised and able to juggle several tasks simultaneously
- Willing to help peers and pick up additional tasks to share workload
- Once settled, be approachable and help train more junior members of staff in the company
- Salesforce knowledge would be desirable
Awin Offers:
- Flexi-Week and Work-Life Balance
- Remote Working Allowance
- Flexi-Office and hybrid/remote work possibilities
- Extensive training suite Awin Academy
- Peer-to-peer appreciation program
Awin
Awin is a global affiliate marketing network established in 2000, fostering an open partner ecosystem. The company provides a platform connecting advertisers and publishers, offering support and tools to optimize affiliate programs. Awin emphasizes a dynamic, inclusive, and social culture, promoting diversity and flexibility through initiatives like remote work options and a focus on work-life balance. The company invests in employee development with training programs and encourages peer recognition. Awin champions uniqueness and authenticity, striving to build a transparent network of affiliate partnerships.
All Jobs at Awin (23)